Customer Care

Our customers' satisfaction is important to us.

How can we help?

Help for Loyalty Programs Miles and Points

If you have questions about eligibility for miles/points available from Thrifty's Loyalty Partners, fill out and submit this form for a review.  Allow 14 days after a completed rental prior to submitting. More...

Rates and Reservations

Email your questions regarding Rates and Reservations or call 1-800-THRIFTY (847-4389) within the United States and Canada or 1-918-669-2168 outside the United States and Canada and an agent will assist you.   More...

Rental experience

For comments on your previous rental experience. We care a great deal about the quality of your experience with our company. Tell us about it. (Not for rate quotes or reservation questions.)   More...

FAQ's - Frequently Asked Questions

The most frequently asked questions about renting a vehicle from Thrifty -- driver's age, insurance coverage, accidents, and more.    More...

First Time Car Rental

Is this your first time to rent a car, or even your first time in a while? Thrifty Car Rental makes the reservation and rental process fast, easy and convenient. Learn what steps to take from reserving your car to dropping it off.    More...

Roadside Assistance from Thrifty

TRIPSAVER allows you to enjoy the benefits of Thrifty Car Rental's Roadside Assistance program 24 hours, seven days a week. Whether you lock your keys in the car, have a flat tire, run out of gas, have an accident, or need towing, Thrifty's rescue team is just a phone call away.   More...

Media Questions/Public Relations department

To e-mail Thrifty if you are a member of the media. Not for reservations or customer care issues.   More...