Rates and reservations

Email your questions regarding Rates and Reservations or call 1-800-THRIFTY (847-4389) within the United States and Canada or 1-918-669-2168 outside the United States and Canada and an agent will assist you.

Please choose a help topic from the list below.

Vehicle rate inquiry

• Insurance Questions - Questions concerning additional coverages ( PDW, PAI, SLI etc.)
• One-Way Request - Information regarding one way rental availability
• Vehicle Descriptions - Information on car types, number of passengers, and luggage capacity.
• Vehicle Rate Request-Total Rate Quote - How to obtain vehicle rates and estimated grand total.

Policy inquiry

• Additional Drivers - Information on surcharges for driver’s other than primary renter.
• Age Restrictions - Information regarding minimum age requirements and under age surcharges.
• Credit/Debit Card & Cash Transactions - Information regarding credit/debit card acceptance and cash qualifications.
• Drivers License Requirements - Policies regarding driver’s license acceptance.
• Geographic Restrictions - Driving area limitations information.
• Reservation Cancellation Policy Information - Cancellation penalties and timeframe requirements.
• Travel Agent Discount - Qualifications for and how to book the travel agent discount.

Reservation inquiry

• Cancel a Reservation - Information on how to cancel a Thrifty reservation.
• E-mail Confirmation - Request verification of existing reservation.
• Request to Change a Reservation - Information on how to make adjustments/modifications to existing reservations.
• Shuttle Inquiry - Location transportation availability.

Technical assistance

• Location/City Not Found - When you searched for a particular city, no Thrifty location was found.
• Website Difficulties - Problems with website

Other

• Other concerns not addressed above

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